Shipping policy

Thank you for shopping with Vanoberie. This Shipping Policy outlines how orders are processed, shipped, and delivered within the United States.

Order Processing

  • Orders are processed within 1–3 business days after payment is successfully received.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During periods of high order volume, processing times may be extended.

Shipping Time

  • Estimated delivery time is 23–25 business days after the order has been processed and shipped.
  • Delivery times are estimates and may vary depending on location, carrier operations, weather conditions, customs inspections, or other unforeseen circumstances.

Shipping Locations

  • Vanoberie currently ships to addresses within the United States.

Shipping Confirmation

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Delays

While we strive to deliver orders within the estimated timeframe, Vanoberie is not responsible for delays caused by:

  • Shipping carriers
  • Weather events
  • Customs procedures
  • Incorrect shipping information provided by the customer
  • Other circumstances beyond our reasonable control

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. Vanoberie is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information.

Lost or Damaged Packages

If your package is lost or arrives damaged, please notify us as soon as possible. We will review the situation and work with the shipping carrier to determine an appropriate resolution.

Order Tracking

Tracking information, when available, will be provided after shipment. Please allow time for tracking updates to appear in the carrier's system.

Changes to This Policy

Vanoberie reserves the right to modify this Shipping Policy at any time. Any updates will be posted on this page with a revised effective date.

By placing an order with Vanoberie, you agree to the terms outlined in this Shipping Policy.